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Our Journey
Our business journey began in mid-2021 as an independent consultant. From the outset, we have been dedicated to providing top-notch consulting services across various industries. Early Projects Our initial projects included contracts with PT Prasetia Dwidharma to support the infrastructure of the outbound call center projects. We also worked on CRM and omnichannels projects for Artha Graha International Bank, as well as a contract with AIRudder Indonesia for a Telesurvey projects using AI-powered Voicebot for Chubb Insurance and Jagadiri Insurance, in collaboration with local BPO company. All these projects were executed through partnerships. |
PT Warecom Mitra Solusi
Mochamad Nasrun,
graduated with a Bachelor's degree in Electronic Engineering from ITS Surabaya in 1994. With more than 20 years of experience as a call center consultant and practitioner, he has worked on call center projects in government-owned and private companies, ranging from small to large corporations. His prominent achievements include serving as a CMO in a small company and contributing revenue of more than 65 billion rupiah for 13 years. With his expertise and dedication to the call center industry, he has a vision to help companies achieve high operational efficiency and customer satisfaction through innovative and effective call center solutions.
linkedin.com/in/mochamad-nasrun-b20431177
graduated with a Bachelor's degree in Electronic Engineering from ITS Surabaya in 1994. With more than 20 years of experience as a call center consultant and practitioner, he has worked on call center projects in government-owned and private companies, ranging from small to large corporations. His prominent achievements include serving as a CMO in a small company and contributing revenue of more than 65 billion rupiah for 13 years. With his expertise and dedication to the call center industry, he has a vision to help companies achieve high operational efficiency and customer satisfaction through innovative and effective call center solutions.
linkedin.com/in/mochamad-nasrun-b20431177
Seeing the numerous opportunities ahead, we decided to establish a formal company. Starting small, we aim to achieve an annual target of under 5 billion rupiahs. Our commitment remains to deliver high-quality consulting services and to grow alongside our clients